Support Center
How do I restore my purchases?
Go to Shop > Premium section and tap "Restore Purchases". This will restore all your previous purchases linked to your Apple ID or Google account.
How do I cancel my subscription?
iOS: Settings > Apple ID > Subscriptions > Sudoku Clash > Cancel
Android: Google Play Store > Subscriptions > Sudoku Clash > Cancel
I lost my progress. Can I recover it?
Your game data is linked to your account. Make sure you're signed in with the same Google, Apple, or email account you originally used. If you played as a guest, unfortunately guest data cannot be recovered after signing out.
How do I report a bug or issue?
Please email us at the address below with a description of the issue, your device type, and OS version.
How do I delete my account?
Go to My Profile > Settings > scroll down and tap "Delete Account". This will permanently delete your account and all associated data.
If you need further assistance, please reach out to us:
Email: sudokuclash2026@gmail.com
We typically respond within 24-48 hours.